1. Introduction
Welcome to Charlotte Journeys! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site.
2. Use of Our Website
- You agree to use our website for lawful purposes only and not to engage in any activities that may harm or disrupt the services provided.
3. Order Process
- By placing an order, you agree to the terms set forth here. Your order will be processed once your details are confirmed.
- We offer cash on delivery as the only payment method for your convenience.
- Please ensure that all information provided during the ordering process, including your delivery address and contact details, is accurate. Failure to do so may result in delays or failed deliveries.
4. Shipping and Delivery
- We will ship your order based on the delivery address you provide. You will receive a confirmation once your order is dispatched.
- The delivery time will vary depending on your location, but we aim to deliver orders as quickly as possible.
- The customer is responsible for ensuring that someone is available at the delivery address to accept the order upon arrival.
5. Returns and Exchanges
- If you are not satisfied with your order, please contact us to discuss your options. We strive to ensure all our customers are happy with their purchases.
- Returns or exchanges will be considered on a case-by-case basis. Items must be unused and in their original condition to be eligible.
6. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
7. Modification of Terms
We may update these Terms and Conditions at any time. Changes will take effect immediately upon being posted on our website. It is your responsibility to review these terms periodically.
8. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at [email protected].